| Privacy DSM respects the privacy of all its customers and makes a commitment to act accordingly at all times. DSM undertakes never to discuss or refer to the name of a customer when in the presence of another customer or in a public place or through any paper or electronic communication without the prior permission of that customer. All staff sign a confidentiality agreement to this effect and are fully briefed on the implications of breaching this agreement. DSM fully and equally values all of its customers and the contribution that they make to the ongoing viability of DSM's business. |