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Preserving Your Information,
Empowering Your Future

Preserving Your Information,
Empowering Your Future

Your Partner in Record Management Excellence

Founded on a commitment to building lasting partnerships, DSM has been a trusted name in document and data management for over 26 years. Our journey began with a simple yet powerful mission: to support businesses in managing their information with integrity, transparency, and a deep understanding of their unique needs.

At DSM, we believe that strong relationships are the foundation of success. Our guiding principles – dedication to our people, a steadfast approach to ethical conduct, an unwavering focus on customer satisfaction, and a commitment to sustainability – shape every decision we make. We work closely with our clients to ensure their information is not only managed effectively but also secured with the highest level of care and compliance.

Our team is passionate about what we do, and we take pride in the trust our clients place in us. By adhering to the values that have guided us since our inception, we continue to deliver reliable, tailored solutions that help businesses thrive.

Vision:

DSM aims to be Ireland’s leader in records & information lifecycle
management, offering trusted and integrated record lifecycle
solutions to our customers across diverse sectors.

Mission:

Our mission is to empower our customers by providing comprehensive records and information lifecycle management services. By delivering consistent quality, unparalleled personal service, integrity and security, we aim to enhance the operational efficiency and success of our clients across diverse sectors.

Guiding Principles:

People:

Our people are our greatest strength. By fostering a positive and inclusive workplace culture, we encourage collaboration, drive innovation, and build loyalty. We are dedicated to investing in our employees’ growth, well-being, and continuous development, knowing that their success fuels our collective achievements.

Approach:

Integrity and transparency are the cornerstones of our approach. We adhere strictly to ethical standards and regulatory compliance, ensuring that data is protected and operations remain transparent. By prioritising authenticity and honesty in every action, we build trust and ensure the stability necessary for long-term success.

Customer:

Our customer’s satisfaction are at the heart of our business. We are committed to understanding their needs, adapting to their feedback, and consistently exceeding their expectations. By delivering exceptional experiences in every interaction, we cultivate lasting relationships and distinguish ourselves through our unwavering dedication to our customers.

Sustainability:

Sustainability is fundamental to our long-term success. We balance our growth with responsible and ethical practices, ensuring that our strategy is rooted in sustainability across all aspects of the business. This commitment goes beyond environmental stewardship – it encompasses the longevity and resilience of our operations.

Meet the Team

Our team is composed of industry experts who bring a wealth of knowledge and experience to DSM. United by a shared commitment to excellence, they drive our vision and ensure that we remain at the forefront of the industry.
1

ANDREW CLOHESSY

Chief Executive Officer

2

JOHN HEHIR

Head of Operations

3

MARTIN HEHIR

IT Manager

5

BRIDGET LOOBY

Customer Support

6

MARK SHEEHAN

Warehouse Supervisor

4

ELIZABETH MCNAMARA

Accounts Assistant

7

CEM ETCIOGLU

Sales Executive

1

ANDREW CLOHESSY

Chief Executive Officer

2

JOHN HEHIR

Head of Operations

5

BRIDGET LOOBY

Customer Liaison / IT Support

3

MARTIN HEHIR

IT Manager

4

ELIZABETH MCNAMARA

Accounts Assistant

6

MARK SHEEHAN

Warehouse Supervisor

7

CEM ETCIOGLU

Sales Executive

Why DSM?

Experience Matters

With 25+ years of expertise, trusted providers focusing on records integrity and security

Reliable

99.99% inventory accuracy and 99.22% on-time delivery

Quality Assurance

Accredited to ISO 9001:2015 Quality Management and ISO 27001:2013 Information Security Management

Trusted

98.28% Customer Satisfaction Score (CSAT) 2024

Secure

190,000 cubic feet of storage secured with CCTV, access control and monitored alarm system

Flexible

24/7 on-call service with same-day and express 2-hour delivery options

Customer-Centric Focus

Our approach revolves around you. You are supported by our responsive onsite Limerick customer service team