We are thrilled to announce the arrival of our new CEO, Andrew Clohessy, at DSM (Data Storage & Management). With a few weeks of immersion into the team and operations, our new leader is eager to share insights and plans for DSM’s future. Bringing a fresh perspective and a deep commitment to innovation and customer success, our CEO is ready to guide DSM towards even greater achievements. Read on to learn about their vision for enhancing our brand, investing in our people, strengthening IT infrastructure, and much more as we continue our journey to deliver exceptional value to our customers.
A Letter From Our CEO:
I am excited to share that I have recently joined Data Storage & Management (DSM) as CEO. Having spent the last few weeks getting to know the team and understand how everything we do at DSM comes together to create value for our customers; I have to say I am both honoured and excited to be onboard.
DSM is known for its steadfast commitment to providing a high-quality portfolio of services and second to none customer focus. I am thrilled to have the opportunity to be part of this remarkable team. I look forward to the opportunity to help create more powerful and sustainable solutions and services that address the complex challenges of records management and digital transformation for our customers. As I step into this role, my aim DSM is to create a holistic strategy that provides sustainable solutions for our customers that encompasses several key areas:
- DSM Brand and Go-to-Market (GTM) Strategy: Our brand is our promise to our customers. I plan to enhance our brand identity and refine our go-to-market strategy to ensure we are meeting the evolving needs of our clients. This includes leveraging market insights to drive innovation and staying ahead of industry trends. By doing so, we can position DSM as a leader in the industry, known for our flexible solutions and customer-centric approach.
- People, Talent, and Culture: Our people are our greatest asset. I am committed to fostering a culture of inclusivity, continuous learning, and professional growth. By investing in our talent, we can build a resilient and agile workforce that is ready to tackle the challenges ahead. This involves creating opportunities for skill development, encouraging collaboration, and recognising the contributions of our team members. A positive and dynamic workplace culture will be the foundation of our success.
- IT Infrastructure and Operational Capabilities: Today’s digital landscape requires a robust IT infrastructure. I aim to strengthen our IT systems to support our customers and our operations more efficiently and securely. This will involve adopting cutting-edge technologies and optimising our processes to enhance productivity and service delivery. By ensuring our IT infrastructure is scalable and resilient, we can better serve our customers and adapt to the rapidly changing business environment.
- Sustainability: Sustainability is not just a buzzword; it’s a necessity. I am dedicated to integrating sustainable practices into our operations. This means reducing our carbon footprint, promoting eco-friendly solutions, and ensuring that our services contribute positively to the environment. By embedding sustainability into our core business practices, we can create long-term value for our stakeholders and contribute to a healthier planet.
- Security: In an era where data breaches are increasingly common, security is paramount. I will prioritise the implementation of advanced security measures to protect our clients’ data and maintain their trust. This includes regular audits, compliance with industry standards, and continuous improvement of our security protocols. By staying vigilant and proactive, we can safeguard our clients’ information and uphold our reputation for reliability and trustworthiness.
- Customer Engagements: Our customers are at the heart of everything we do. I am committed to enhancing our customer engagement strategies to build stronger, more meaningful relationships. This involves actively listening to our customers’ needs, providing personalised solutions, and ensuring exceptional service at every touchpoint. By fostering open communication and collaboration, we can better understand and anticipate our customers’ challenges, enabling us to deliver solutions that truly make a difference.
I look forward to the opportunity to help create more powerful and sustainable solutions and services that address the complex challenges of records management and digital transformation for our customers. Together, we will build on DSM’s legacy of excellence and drive forward into a future filled with innovation and growth.
Thank you for your continued support as we embark on this exciting journey. Stay tuned for more updates as we progress towards our goals.
Andrew Clohessy
DSM Chief Executive Officer
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