Last Updated: 24/09/2024
This Privacy Policy outlines how DSM.ie (“we,” “our,” or “us”) collects, uses, and
protects your personal data when you access or use our document storage and
imaging services. We are committed to safeguarding the privacy of our customers
and complying with all relevant data protection regulations, including the General
Data Protection Regulation (GDPR).
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1. Data Controller Information
Data Storage & Management Ltd.
Unit 2C Annacotty Business Park
Annacotty, Co. Limerick, V94 H6A0
Ireland
Email: info@dsm.ie
Phone: +353 61 332 206

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2. Personal Data We Collect
We collect the following categories of personal data, either directly from you or
through automated means:

• Identification Data: Name, contact details (email, phone number, postal address).
• Account Information: Username, password, and any information related to your
  account.
• Document Data: Any personal data contained within documents that you store or
  manage through our service.
• Payment Data: Billing address, credit card information, or other financial details.
• Technical Data: IP address, browser type, operating system, and usage data
  related to how you interact with our services.

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3. How We Use Your Personal Data
We process your personal data for the following purposes:

• Service Provision: To provide and maintain our document storage and imaging
  services.
• Customer Support: To respond to enquiries, provide customer service, and resolve
  issues.
• Payment Processing: To manage and process billing and payments.
• Security: To maintain the security of our systems and prevent fraud.
• Legal Compliance: To comply with legal obligations, such as tax reporting, or to
  respond to lawful requests from law enforcement.

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4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a Contract: Processing necessary to fulfil our contract with you.

• Legal Obligations: Processing necessary to comply with our legal obligations.
• Legitimate Interests: Processing necessary for our legitimate interests, such as
  improving our services, provided these interests do not override your rights.
• Consent: In cases where we rely on your consent to process your data, you have the right to withdraw your consent at any time.

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5. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your data with:

• Service Providers: Third-party vendors who help us operate our services, such as
  payment processors and IT service providers.
• Legal and Regulatory Authorities: If required by law, we may disclose your data to
  governmental or regulatory bodies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your
  personal data may be transferred to the new entity.

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6. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we
will ensure that appropriate safeguards are in place to protect your privacy rights,
such as by implementing the European Commission’s Standard Contractual
Clauses.

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7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined
in this Privacy Policy or as required by law. Once your data is no longer necessary,
we will securely delete or anonymise it.

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8. Your Rights Under GDPR
You have the following rights with respect to your personal data:

• Access: You can request access to the personal data we hold about you.
• Rectification: You can request correction of inaccurate or incomplete personal data.
• Erasure: You can request deletion of your personal data in certain circumstances.
• Restriction: You can request the restriction of the processing of your personal data.
• Portability: You can request a copy of your personal data in a structured, machine-
  readable format.
• Objection: You can object to our processing of your personal data based on legitimate interests.
• Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@dsm.ie.

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9. Data Security
We implement appropriate technical and organisational measures to protect your
personal data against unauthorised access, loss, or destruction. These measures
include encryption, secure storage, and access controls. However, no security
measures can provide absolute protection.

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10. Cookies and Tracking Technologies
Our website and services use cookies and similar technologies to enhance your user
experience. For more information, please refer to our Cookie Policy.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes,
we will notify you either via email or through a notice on our website. Your continued
use of our services after any changes will constitute your acceptance of the updated
policy.

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12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle
your personal data, please contact us at:

Data Storage & Management Ltd.
Unit 2C Annacotty Business Park
Annacotty, Co. Limerick, V94 H6A0
Ireland
Email: info@dsm.ie
Phone: +353 61 332 206